Privacy Policy
Updated 1 November 2025
This privacy policy tells you what to expect us to do with your personal information.
Contact details
templates@haden.devWhat information we collect, use and why
We collect contact information to communicate with you about our services or products. This may include name, email, phone number and social media profile name.
We collect information directly from you, when you send us an email, complete forms on our website, or make a purchase.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.
Other lawful bases for the collection and use of your data
Our lawful bases for collecting or using your personal information to provide services and products are:
- Consent - when you send us an email, submit a form, or place a purchase
- Contractual obligation - to deliver products you purchase
- Legitimate interest - to run and improve our operations
- Legal obligation - when required by law
Where we get information from
We receive personal information directly from you.
We use trusted third-party services to support our operations, these include:
- Firebase - for website hosting
- Apple iCloud - for email services and secure cloud data storage
- Polar - for product and payment processing
- Stripe - for product and payment processing
- Framer - for product creation and hosting
These third-parties have their own privacy policies and comply with data protection regulations.
How long we keep personal information
We retain your personal information for as long as reasonably necessary and where we are required to do so, to meet legal and regulatory requirements.
Where your personal information is no longer required and we do not have a legal requirement to retain it, we will ensure it is securely deleted.
How to complain
If you have any concerns about our use of your personal information, can make make a complaint to us using the contact details at the top of this privacy policy.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO (https://www.ico.org.uk./make-a-complaint).